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Privacy Policy

A legal disclaimer

The explanations and information provided in this Privacy Policy are for general guidance and transparency regarding how Laewels collects, uses, and protects customer data. This is not a substitute for legal advice. Since privacy laws may vary depending on your location, you are encouraged to review applicable regulations and seek legal assistance if required.

Privacy Policy - the basics

At Laewels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what data we collect from you, how we use it, and how we keep it safe. We process and deliver orders only within India.

When you shop with us, we collect information such as your name, email address, phone number, shipping/billing address, payment details, order history, wishlist, and cart items. This data is used to ensure smooth order processing, customer support, and occasional updates or marketing emails (only if you opt-in).

We do not share your information with any third party, except our secure payment partner Razorpay, which requires certain details to complete transactions, verify authenticity, and process refunds.

Your information is protected with SSL encryption and stored securely.

What to include in the Privacy Policy

Specifically, our Privacy Policy covers:

  • Information we collect: Name, email, phone number, billing and shipping address, payment-related details, order history, wishlist, and cart data.

  • Use of information: To process and deliver orders, provide customer support, send order updates, and improve our services.

  • Sharing of information: Shared only with Razorpay for secure payment processing, fraud detection, and legal compliance.

  • Data protection: SSL encryption and secure servers ensure your information is safe.

  • Customer rights: You may request access, correction, or deletion of your personal information at any time via our Contact Us page.

  • Cookies: We may use cookies to help us understand site performance and remember cart/wishlist preferences.

  • Policy updates: We may update this Privacy Policy as needed. Updates will be posted here, and in some cases, shared by email.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us directly:

Email: contact.laewels@gmail.com
Phone: +91 99933 99719

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